Returns & Exchanges
At Montana West World, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Our goal is to ensure a seamless shopping experience from the moment you browse to any necessary post-purchase adjustments.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
Receive Refund or Exchange
After our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing